How to Deal with Payment Issues?

PayPal is blocking the purchase.
  • Your Credit Card or Debit Card issues (such as an invalid card, expired card, the amount exceeds, the card is disabled, etc.)
  • Your Credit Card or Debit Card issues with International transactions (Ensure the buyer credit cards and debit cards are allowed to buy online from overseas merchants)
  • If you are receiving a receipt error for a PayPal order then likely there is an issue with your PayPal funding source. Please contact PayPal.com support for more information.
Check Your Card.
  • Do Not Honor: The bank is unwilling to accept the transaction.
  • Insufficient Funds: The account did not have sufficient funds to cover the transaction amount at the time of the transaction.
  • Limit Exceeded: The attempted transaction exceeds the withdrawal limit of the account.
  • Expired Card: The card is expired. The customer will need to use a different card.
  • Invalid Credit Card Number: The customer entered an invalid payment method or made a typo in their credit card information.
  • Invalid Expiration Date: The customer entered an invalid payment method or made a typo in their card expiration date. Have the customer correct their payment information and attempt the transaction again – if the decline persists, they will need to contact their bank.
  • Card Issuer Declined CVV: The customer entered in an invalid security code or made a typo in their card information. Have the customer attempt the transaction again – if the decline persists, the customer will need to contact their bank.
  • Based on Location: The bank declined based on location.
  • Bank’s Fraud Rules: The bank’s fraud rules blocked the transaction.
If payment issues persist:
  • Retry the purchase in Incognito mode or a different browser.
  • Change your payment method at checkout or use a different card or PayPal account.
  • If the issues continue, contact us with your order number (if applicable), name, email address, error notification, and a screenshot of the error. We will assist you in completing the order.
  • For any failed or successful transactions, contact your bank for detailed information. If a payment fails, reach out to your bank or contact us for assistance.